Known Installation Issues
Very rarely, ClosePlan installation may be prevented. Installation may reveal that large Organizations are at their limit of certain Fields, running older releases or are missing Salesforce database components.
These limits must be addressed before ClosePlan can be installed.
Below are the very rare issues we have identified.
Item | Object | Notes |
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Total Field Limits |
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Relationship Field Limit |
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Spanning Field Limit |
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Other Known Issues | Object | Notes |
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Insufficient Static Resources Space | None, General Organization |
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Content Distribution Feature | None, General Organization | ClosePlan requires the related database object to be present. It usually is. Enabling this feature has NO impact on your Salesforce Organization. This feature is out of the box from Salesforce. If you Organization is older (~2014 or so), it may not be present. Error Message:
Solution: Log a ticket with Salesforce Support (open a case) asking to Enable 'Content Deliveries' and provide Salesforce with the org Id where Content Delivery should be enabled |
Older Salesforce Release | None, General Organization | Installation may be prevented if your organization is still running an older Salesforce release. In such case, you must wait until Salesforce is upgraded. Please refer to Salesforce Trust to find out when will your organization will receive the latest update.
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Also, please review ClosePlan Standard Objects Usage for a list of standard Salesforce Objects used by the ClosePlan application: