Workspace Configuration

Workspace Configuration

 

ClosePlan can be configured for Lightning Experience, Classic or both. By default, ClosePlan is installed with all configurations set except Page Layout configurations.

ClosePlan Account Planning must be enabled separately after the installation process. If you need Account Planning activated, please contact your sales representative.

Account Page Layout Configuration

Add Account Relationship Maps in Lightning

  • Go to Accounts tab and open any Account

  • Go to Setup > select Edit Page to open Lightning App Builder

  • In the page layout work space area, click on any existing tab (e.g. Related, Details...)

  • In the right-side panel, click the Add Tab button to create a new tab

  • Click the newly added tab > under Tab Label, select Custom, and enter Relationships in the Custom Label field > click Done

  • The new Relationships tab will appear in the workspace > click on it

  • In the left-side panel, under Custom – Managed components, find ClosePlan: Account Maps

  • Drag it into the Relationships tab layout and Save

  • NOTE: You may also need to activate the page: Click Activate > choose Assign as Org Default > click Save

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Add Account Plan in Lightning 

To enable Account Plan, send an e-mail to support@people.ai with your Organization ID. We will reply with confirmation when Account Plan has been enabled.

Instructions to find your Organization ID

  • Go to Accounts tab > open any Account

  • Go to Setup > select Edit Page to open Lightning App Builder

  • In the page layout work space area, click on any existing tab (e.g. Related, Details...)

  • In the right-side panel, click the Add Tab button to create a new tab

  • Click the newly added tab > under Tab Label, select Custom, and enter Account Plan in the Custom Label field > click Done 

  • The new Account Plan tab will appear in the workspace > click on it

  • In the left-side panel, under Custom – Managed components, find ClosePlan: Account Plan

  • Drag it into the Account Plan tab layout and click Save

  • NOTE: You may also need to activate the page: Click Activate > choose Assign as Org Default > click Save

image-20250414-164906.png

        

Add Account Relationship Maps in Classic

  • Go to Setup > in the left panel, under Build, open Customize  > Accounts > Page Layouts

  • Click Edit by your desired Account Layout

  • In the top scroll menu, click on Visualforce Pages 

  • Drag Section down to the Account Detail layout (or wherever you want the ClosePlan component to appear)

image-20250414-152456.png
  • In the Section Name enter ClosePlan Account Maps > select 1-Column > click OK

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  • Drag the component 'ClosePlan: Account Map List'  into the newly created section - ClosePlan Account Maps

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  • Click on the Properties icon

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  • For Height enter e.g. 350 

  • Tick Show scrollbars and Ok

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  • Save the changes!

image-20250414-155322.png

         

Add Account Plan in Classic

To enable Account Plan, send an e-mail to support@people.ai with your Organization ID. We will reply with confirmation when Account Plan has been enabled.

Instructions to find your Organization ID

  • Go to Setup > in the left panel, under Build, open Customize  > Accounts > Page Layouts

  • Click Edit by your desired Account Layout

  • In the top scroll menu, click on Visualforce Pages 

  • Drag Section down to the Account Detail layout (or wherever you want the ClosePlan component to appear) 

image-20250414-152456.png
  • In the Section Name enter ClosePlan Account Plan > select 1-Column > click OK

image-20250414-155908.png
  • Drag the component 'ClosePlan: Account Plan'  into the newly created section - ClosePlan Account Plan

image-20250414-160350.png
  • Click on the Properties icon

image-20250414-160613.png
  • For Height enter e.g. 600

  • Tick Show scrollbars and Ok

image-20250414-160803.png
  • Save the changes!

image-20250414-155322.png

 

If there are more Account layouts in your organization, you need to configure each separately. 

 

Opportunity Page Layout Configuration

 

The ClosePlan standalone application does not require any additional configuration.

However, we recommend that you add the Opportunity widget to your Opportunity layout. The Opportunity Widget helps users easily determine if there is a ClosePlan created for the opportunity record and its progress.  

To access standalone app: Open App Manager

> select TSPC ClosePlan > open ClosePlan App tab

Add Overview Widget in Lightning

  • Go to Opportunities tab and open any Opportunity

  • Go to Setup > select Edit Page to open Lightning App Builder

  • In the left-side panel, under Custom – Managed components, find ClosePlan: Opportunity Overview (TSPC)

  • Drag it into the layout - preferably to the top of the narrow column on the right and Save

  • NOTE: You may also need to activate the page: Click Activate > choose Assign as Org Default > click Save

image-20250415-122351.png

         

Add Playbook, Scorecard, Relationships Tabs in Lightning

The following steps apply to the standard default view.
Please note that your configuration may be customized to match your specific preferences.

Before adding ClosePlan features, verify which features were purchased in the line items of your ClosePlan Customer Order Form. Then, configure only the components relevant to those features.

 

  • Go to the Opportunities tab and open any Opportunity

  • Go to Setup > select Edit Page to open Lightning App Builder

  • In the page layout work space area, click on any existing tab (e.g. Related, Details...)

  • In the right-side panel, click the Add Tab button to create a new tab

  • Click the newly added tab > under Tab Label, select Custom, and enter Playbook in the Custom Label field > click Done 

    • repeat these steps to add new tabs for Scorecard and Relationships

  • In the workspace area, click one of the newly created tabs > in the left-side panel, under Custom – Managed components find the ClosePlan components needed, and drag each one by one into the correct tab space according to the following:

Tab Label

Component Name

Tab Label

Component Name

Playbook

ClosePlan: Opp. Playbook

Scorecard

ClosePlan: Opp. Scorecard

Relationships

ClosePlan: Opp. Relationships

image-20250415-123332.png
  • Click Save 

  • NOTE: You may also need to activate the page: Click Activate > choose Assign as Org Default > click Save

 

There is also an option to have all components under one tab as subtabs (Overview Widget, Playbook, Scorecard, and Relationships). To add this component, follow these steps:

  • In the page layout work space area, click on any existing tab (e.g. Related, Details...)

  • In the right-side panel, click the Add Tab button to create a new tab

  • Click the newly added tab > under Tab Label, select Custom, and enter ClosePlan in the Custom Label field > click Done

  • The new ClosePlan tab will appear in the workspace > click on it

  • In the left-side panel, under Custom – Managed components, find ClosePlan: Opp. Tabs

  • Drag it into the ClosePlan tab layout and Save

image-20250415-125055.png

Result on the Opportunity after a template is deployed:

image-20250415-125929.png

 

Add Overview Widget, Playbook, Scorecard, Relationships in Classic

Before adding ClosePlan features, verify which features were purchased in the line items of your ClosePlan Customer Order Form. Then, configure only the components relevant to those features.

  

  • Go to Setup > in the left panel, under Build, open Customize  > Opportunities > Page Layouts

  • Click Edit by your desired Opportunity Layout

  • In the top scroll menu, click on Visualforce Pages 

  • Drag Section down to the Opportunity Detail layout (or wherever you want the ClosePlan component to appear)

image-20250415-130907.png
  • In the Section Name enter ClosePlan > select 1-Column > click OK

image-20250415-131135.png
  • Drag the ‘ClosePlan: Tabs’ component into the newly created ‘ClosePlan’ section

image-20250415-131952.png
  • Click on the Properties icon

image-20250415-132522.png
  • For Height enter e.g. 600

  • Tick Show scrollbars and Ok

image-20250415-132329.png
  • Save the changes!

image-20250415-133152.png

 

There is also an option to display the components separately in different sections (Overview Widget, Playbook, Scorecard, and Relationships). Follow these steps to add the components:

  1. For each component, create a new Section > drag the corresponding component into each section and adjust the properties as described below:

  • Overview Widget: Drag the ClosePlan: Opportunity Widget > in Properties, set Height to 300px > tick Show scrollbars > click OK

  • Playbook: Drag the ClosePlan: Event List > in Properties, set Height to 600px > tick Show scrollbars > click OK

  • Scorecard: Drag the ClosePlan: Scorecard > in Properties, set Height to 600px > tick Show scrollbars > click OK

  • Relationships Map: Drag the ClosePlan: Stakeholder List > in Properties, set Height to 600px > tick Show scrollbars > click OK

  1. Save the changes!

 

If there are more Account layouts in your organization, you need to configure each separately.