Configure ClosePlan Permission Sets

In order to configure Permission Sets, you need to have 'Manage Profiles and Permission Sets' permission granted. 

Step 1

Step 2

Step 3

Step 4

After Permission sets are configured, refresh the page. Configured Permission Sets under 'Permission Set Configuration' section should have the green checkmark. If not, please wait several minutes and refresh again.

NOTE: Permission sets are usually saved in a few seconds, but some organisations may have delays of up to several minutes.

Once configuration is saved, you may proceed with user provisioning.

For more information on User Management see the User Management section.

Salesforce APIs Access Configuration

If API access is enabled, ClosePlan app will be able to modify certain Salesforce Admin configurations for owned Objects such as pick-list values. It will also receive access to additional metadata like Sales Processes or page layout configuration.

API access is required to enable certain ClosePlan features such as Opportunity Staging Playbooks, or modifying pick-list values.

1. Create New Connected App

Keep this tab open, information here will be needed for the next steps!

If you have closed the tab, you can still get the information needed: Go to Setup > Apps > App Manager > ClosePlan Connected App. Click the down arrow  and click View

2. Create Auth. Provider

3. Create Named Credentials

4. Verifying Configuration

After configuring Connected App you can validate if its working by following steps:

          


Connected application exists only to provide internal connection between the package and Salesforce Setup settings.

In classic it would work without connected app, but since Lightning, connection to Salesforce Metadata API and UI API needs to have authorized callout.

App is doing following through mentioned APIs:

  • Controlling our Picklist values (for few ClosePlan objects)

    • Note that any setup changes still need to be executed by admin user, no matter who authorized Connected App Named Credentials.

  • Getting information about Sales Processes (Opportunity Stage setup)

  • Retrieving some additional user settings, such as if they use Comfy/Compact page layouts.

In terms of security, there is not need to be worried.


Troubleshooting

Metadata API not configured

Option 1: There is a missing configuration => Check the configuration steps 1. , 2. and 3.

Option 2: Configuration is broken 

  • Named credentials was authorized by a user who is not active anymore => authorize by a new admin user. 

    • If you have created a Sandbox fullcopy of your Production Org, Named Credentials need to be authrorized by an Admin User in the new Sandbox org.

  1. Go to Setup > into quick find box write named credentials and open it.

  2. Click Edit by ClosePlan Metadata Service

  3. Scroll down and disable and again enable check box by  Start Authentication Flow on Save

  4. Click Save and log in into your organization.

  • Domain name was changed => edit step 1. , 2. and 3.