Using Templates

Once your Event Types and Scorecard Categories are set, you’re ready to set up your ClosePlan Templates. Templates are designed to enforce your best-practice sales process including qualification methodology and your sequence of sales events. Templates are flexible, they adapt to any sales methodology or process.

Templates can be created for Playbook, Scorecard, Scoring Tiers and Relationships.

Access

• ClosePlan Admin tab > Templates on the left panel menu

Create a Template

• Click  
• Enter the Template Name and save 
• Once the new Template is saved, it is default Inactive status = in draft mode.
• Click on the created Template Name to open the template and continue to enter template details and settings for ClosePlan components.

Template Layout & Navigation

Every Template contains these modals:

• Detail - Displays information about the template, versions and filter criteria.
• Playbook - Creates Events.
• Scorecard - Creates Scorecard Questions.
• Scoring Tiers - Customize the deal scorecard output.
• Relationships - Customize Relationships Role goals of Stakeholders 

Detail tab

1. Template Name and Version - Indicates the name and version of the Template.
2. Clone - Used to create a copy of the Template. The cloned Template will be in Inactive (draft) mode. To use the clone template, active the status. 
3. New Version - Creates a new version of a Template. If the original version is already deployed, you can create a new version of the deployed Template.  The new version will be in Draft mode. Make your changes and active the template to use it in the ClosePlan.
4. Edit - Edits the Template and enables you to assign Template status: Draft, Active or Archived.
5. Back - Returns you to the Templates menu.
6. Delete - Delete the version of the Template.
7. Versions - Displays created versions of the Template and allows you to choose the desired template. 
8. Status - Shows the mode of the Template: Draft, Active or Archived status. To change the status, click on the Edit button..
   
   •     = The Template is in Draft mode and can be edited.
   •      = The Template is Active. Active Templates cannot be edited. To edit an Active Template, the status must be changed to Draft mode by clicking on the (4) Edit Button. If the Template is deployed, it must first be removed from the ClosePlan and then changed to Draft status. 
   •   = Archived Templates (Archived Templates have inactive status)
9. Deployment - Shows if the Template is Unused or Deployed in the ClosePlan. 
   •   = Template is unused and can be edited or deployed to the ClosePlan.
   •  = Template has been activated and added into ClosePlan. It cannot be directly modified. To make changes to a Deployed Template, the Template must be deleted from the ClosePlan and recreated; or you must create a new version; or you must clone the Template, then edit and deploy the new version of the template or cloned template. 
10. Playbook Timing - enable to set template deployment for Playbook = events can start or finish based on this settings. 
11. Edit Filters - Create  and enable Template filters to deploy the correct template for given opportunities.
12. Enabled - Shows if filters are enabledor disabled. 
13. Filter fields - Shows what filters are activated.

Template Deployment Settings

Enable to set deployment setting for Playbook = Playbook timing (events will starts or end depends of the setting).

Playbook timing can be set Relative to Deploy date, Opportunity Close Date, Opportunity Created Date and enable to set Offset of chosen setting for number of days, months or years. 

• Deploy date = if 0 is selected, Playbook will start with date of deployment
• Opportunity Close Date = if 0 is selected Playbook will end with Close date of the Opportunity
• Opportunity Created Date = if 0 is selected Playbook will start with Created date of the Opportunity

• Go to Admin tab > Templates > open your template and click Edit
• In the section Deployment Settings select your Relative to option of demployment
• Set Offset if is needed and Save

Example: 

Playbook will start 10 days after Created Date of the Opportunity. Created day of the Opportunity is 21.10.2019.

Result = first event will start after 10 days of the opportunity created day.

Template Filters Setting

Template filters are used to determine which template options are available to Users if certain criteria are achieved. If the criteria demanded by the filters are achieved, the User will be presented with customized Template options.

To enable filters, the Template can be in Active or Draft mode

• Click on Edit Filters button on the Template Detail tab
• Toggle the button to enable filters
• Set the filter criteria and Save

Up to 3 Filters can be enabled with different criteria requirements. Available criteria are Picklist (Single), Checkbox, Currency and Number.

The Logic Filter is used to set the condition that min 2 filters or all 3 filters are mandatory on opportunity to upload the correct template.

Examples:

• If Filter 1 is set with Currency and the Amount is > 20,000, the template will be available only for Opportunity amounts > 20,000 ($,€,...)

• If Filter Logic is set with conditions 1 AND 2, the template will be available only for opportunity where both filters -  Filter 1 and Filter 2 match opportunity information.

• If Filter Logic is set with conditions (1 OR 2) AND 3, then the information must match either Filter 1 or Filter 2, and also match Filter 3 in order to deploy the template.                        

Activate the Template

Once all settings in the Template are done, you are ready to activate the Template in ClosePlan. 

To deploy, the Template must be in status.

• Open the template Details tab
• Click Edit button > from Status field select Active 
• Save

Once the Template is activated, it will be listed as Locked.