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This information is relevant for customer Organizations that require API Connectivity with People.ai products such as Data Platform.

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1. People.ai API Connection

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Displays relevant information regarding the Connection Status to the People.ai application

  • Status - Activated or Deactivated

    • If the Status is Deactivated then the Organization cannot access People.ai APIs

  • Key - Consumer Key

  • Secret - Consumer Secret

  • Authorize Using - Authorization selection

  • Connection Status - Indicates Connection Status:

    • Online

    • Error

  • Configure - Click to configure (For further information, please see People.ai API Configuration Section below)

2. People.ai In-App Integration

  • Integration Mode - Indicates the Integration Mode and whether the People.ai application is installed.

    • Auto (Default)

    • Enabled

    • Disabled

  • Show deep links to the Web App - When enabled, this feature displays deep link buttons that allow users to quickly open supported records in the People.ai app.

  • Show Buyer Benchmarks - When enabled, buyer benchmarks will be visible on the stakeholder detail page.

3. Field Mapping (New in version 1.261)

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When the People.ai package is installed,

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the People.ai package fields are used automatically.

  • Mapping can be used to override those the People.ai package fields to your local fields on the following Objects:

    • Account

    • Contact

    • Opportunity

    • Opportunity Contact Role

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  • The fields in each Object can be mapped or unmapped as needed or preferred.

  • If a field requires mapping in your Org, all fields on that Object must be mapped.

    • Example: On the contact Object, both Number and Checkbox must both be mapped if one of the two fields requires mapping.

People.ai API Configuration

Configuring the APIs for People.ai allows your Organization to access additional People.ai product functionality

  • Follow the steps in the dialog:

  • Enable Integration - Toggle to enable integration

  • Remote Site Configuration

    • Configure or verify the Remote Site settings to ensure that the list contains:

    • API Authorization - Provide the API Key and API Secret

      • Generate a new API Key and API Secret from the AI-Powered Revenue Intelligence Platform People.ai webapp (link provided in modal) and enter both in the provided fields

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  • When enabled, this feature displays deep link buttons that allow Users to quickly open supported records in the People.ai application. Enabled by default.

Field Mapping

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To Map Fields:

  • Select the Object and Field. Objects have predefined Fields that can be mapped. These predefined fields are as follows:

    • Account:

      • Engagement Level

    • Contact:

      • Engagement Level

      • Created by People.ai

    • Opportunity:

      • Engagement Level

    • Opportunity Contact Role:

      • Created by People.ai

  • NOTE: To view all fields on the Object, click on View Object Fields in the top right corner of the Object Name.

  • Click on Map to Field and select the desired Field in your Organization to which you will map the predefined field.

  • Repeat for any other needed Fields

  • Click on Save Mapping

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