Page Comparison

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•  - Indicates the type of question (See Symbols chart below)
•  - Allows you to add help text related to the question. Click on the icon to add your text. 
• Max Score - Shows the maximum score value for relevant question and answer
• Score: - Shows the value for a particular selection (In this case the question is a Picklist with 3 possible answers scoring 0, 25 and 50)
•  - Edit the question or answer.
•  - Sync settings. Synchronizes the question with Opportunity or ClosePlan fields (propagate data to the Opportunity or Reports)
•  - Remove the question or answer.

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• Text 
  • Used when text answers are required, where the user posts the answer as . Users answer questions with plain text.
    Such Text questions are scored with a predefined score value if the answer is provided.
    If no answer is provided, the score is 0.
    
  • Character Limit = 4096
• Rich Text
  • Used when a text answer is required and Rich Text is preferred. 
  • Rich Text answers are formatted with WYSIWYG functionality.
  Scoring
  • Answers are score based on User’s subjective decision under Rich Text questions are scored with a predefined score value if the answer is provided.
    If no answer is provided, the score is 0.
• Scoring
  • Answers are scored based on User’s subjective decision under min/max limit. 
• Yes/No
  • Users provide simple  Yes / No answer to the related question. If no answer is provided, the score is 0. Yes/No answers can also have an additional text answers provided by the use
• Yes-No with Answers
  • User answers are combination of Yes-No and Answers type. If Yes is answered, the user will be also prompted to select an answer from the list.
    If the User answers No, the answer list will not appear.
    The score value is added only if the users provides a Yes answer and also selects a text answer from the list. 
    Test answers can be single or multi-select answers.
• Answers
• Answers must be defined together with a score value. Possibility to choose single- or multi-select answers.  
  • Single Select - only one answer may be selected,
  • Multi-Select -  one or more answers may be selected
• Field
  • Sets data from opportunity fields that will be promoted to the question. Users can then continue to work with the answers. 
    Field answers can also have additional text answers provided by the User
• Contact Tracking
  • Contact Tracking questions assign relevant Contacts to the Opportunity Deal directly in the Scorecard question

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Symbols Used

Sign	Type of question
	Question with User Scoring
	Free Text Answer
	Rich Text Answer
	Single-Select Answer
	Multi-Select Answer
	Yes/No Single-Select Answer
	Yes/No Multi-Select Answer
	Yes/No
	Yes/No free Text-Answer option
	Field
	Field free Text-Answer option
	Contact Tracking

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• Click  button and select the question type in the modal

In the New Question modal:

Create a Text Question

• Enter your Question text in 'Title'
• Select the Category (if you have created Scorecard Categories in the General settings)
• Add an optional code. 
  • Code allows Admins to refer to questions by a code. 
  • Codes can reference that specific question even if the question or answers change over time.
• Assign a Score value
• Click 'Save' or 'Save and New'

Create a Rich Text Question 

Image Added

• Enter your Question text in 'Title'
• Select the Category (if you have created Scorecard Categories in the General settings)
• Add an optional code. 
  • Code allows Admins to refer to questions by a code. 
  • Codes can reference that specific question even if the question or answers change over time.
• Assign a Score value
• Click 'Save' or 'Save and New'

Create a Scoring Question

Image Added

• Enter your Question text in 'Title'
• Select the Category (if you have created Scorecard Categories in the General settings)
• Add an optional code. 
  • Code allows Admins to refer to questions by a code. 
  • Codes can reference that specific question even if the question or answers change over time.
• Assign a Max Score value
• Click 'Save' or 'Save and New'

Create a Yes/No Question

Image Added

• Enter your Question text in 'Title'
• Select the Category (if you have created Scorecard Categories in the General settings)
• Add an optional code. 
  • Code allows Admins to refer to questions by a code. 
  • Codes can reference that specific question even if the question or answers change over time.
• Assign a Score value
• Toggle to activate and additional Text Answer option
• Click 'Save' or 'Save and New'

Create a Yes/No with Answers Question

Image Added

• Enter your Question text in 'Title'
• Select the Category (if you have created Scorecard Categories in the General settings)
• Add an optional code. 
  • Code allows Admins to refer to questions by a code. 
  • Codes can reference that specific question even if the question or answers change over time.
• Answers are added inline in the Template
• Question Options: Single Select 
• Click 'Save' or 'Save and New'

• Based on the selected question, choose if the answer will be Multi Select or Single Select, with or without Text Answer or other options presented
• Add the Score
• Save

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Result - User view in Scorecard: 

Unanswered Question:

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Answer Question Modal:

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Answered Question: 

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Add Answer into the Question

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Individual data can be propagated on the Opportunity layout or in the Reports. 

Settings are made to the template from which you want to propagate data. If there are multiple templates (or multiple versions), you need to set up sync for each template (versions) from which data will be propagated.

To assign the sync, the custom fields on the Opportunity or ClosePlan need to be created. To propagate data to the Opportunity layout, the custom fields need to be created on the Opportunity. 

Category Sync Setting

• Go to Templates > open the Template from which you want to propagate data.
  • Note: if there is more than 1 template or template version, and would you like to have data from every template or version, you must set the sync in each template/version.
• Go to Scorecard > click the Category Sync settings  icon

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• Save
• Repeat steps to set sync for other categories 

Result on the Opportunity Layout:

Question Sync setting

• Go to Templates > open the Template from which you want to propagate data.
  • Note: if there is more than 1 template or template version, and would you like to have data from every template or version, you must set the sync in each template/version.
• Go to Scorecard > click the Question Sync settings  icon

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• Select the Target Object from which the values will be propagated (Opportunity or ClosePlan)

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• Select other values for individual fields from which you would like to propagate data and Save - The values must match!
  • Note: If you don't have relevant fields on the Opportunity to propagate the data, you need to create them. 

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• Target Object - States to which object the values will be propagated (Opportunity or ClosePlan). If none is selected, fields sync will be entirely disabled.  Select the object from where you created the Question field.
• Primary Value Field - States to which field the value will be propagated 
• Secondary Value Field - States to which field the second value will be propagated. This field is for yes/no question with single or multi select answers and yes/no free text answers.  
• Score Field - Propagates the score number of the question.
• Score % Field - PropagateS the score in % 
• Answer - Shows set answers for a question with the possibility to set the sync data propagation on the Opportunity
• Picklist Value - Shows the set value for a selected answer
• Text Answer Field - Shows the added text to the answer

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Type of Question Sync settings

Sign	Question Type	Sync Setting	Data type field
	Question with User Scoring		Score Field - number Score % Field - percent
	Free Text Answer		Primary Value Field - text Score Field- number Score % Field - percent
	Single-Select Answer		Primary Value Field - single picklist Score Field - number Score % Field - percent Picklist Value - set picklist value for the field selected in Primary Value Field Text Answer Field - text
	Multi-Select Answer		Primary Value Field - multi picklist Score Field - number Score % Field - percent Picklist Value - set picklist value for the field selected in Primary Value Field Text Answer Field - text
	Yes/No Single-Select Answer		Primary Value Field - single picklist yes/no Secondary Value Field - single picklist for answers values Score Field - number Score % Field - percent Picklist Value - set picklist value for the field selected in Secondary Value Field Text Answer Field - text
	Yes/No Multi-Select Answer		Primary Value Field - single picklist (yes/no) Secondary Value Field - multi picklist (for answers value) Score Field - number Score % Field - percent Picklist Value - set picklist value for the field selected in Secondary Value Field Text Answer Field - text
	Yes/No		Primary Value Field - single picklist (yes/no) Score Field - number Score % Field - percent
Image Modified	Yes/No free Text-Answer option		Primary Value Field - single picklist (yes/no) Secondary Value Field - text  Score Field - number Score % Field - percent

Example of Question with single select answer sync settings:

I would like to propagate question values on the Opportunity layout with these fields:

• Name of the Question
• Number of score for selected answer 
• % Score of the question
• Selected answer
• Additional added text to the answer

If you don't have relevant fields on the Opportunity to propagate the data, you need to create them. 

Target Object: Opportunity

Primary Value Field: Name of the question 

Score Field: Number of score for selected answer

Score % Field: Question scoring in % 

Picklist Value: Set picklist for the name of the question. Selected answer will show the picklist value on the Opportunity. 

Text Answer Field: Additional added text to the answer from the user

Sync settings in admin:

Selected answer for the sync question from the user in the Scorecard: 

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