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Note

Please Note: Salesforce Administrator permissions are required to adjust custom attributes for Product Lines and Metrics.

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The Whitespace Tab contains two sub tabs: Options and Import Data

Options

Allows to set up the template in Price or Quantity value, select the available Products Lines and Metrics defined in the Custom Attributes and add a Product Groups to reorder the product lines in desired hierarchy.

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  • To reorder the items, simply drag and drop the Product Groups and Lines into desired hierarchy.

Example:

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 Import Data

Info

The tab is functional only in Active or Archived versions of templates.

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The fields are as follows:

  • Account ID (Required*): This column holds the Salesforce Account ID.

    • Use the 15 or 18 character ID

    • Each Product or Metric item that is needed for a single Account will require that the Account ID cell is populated with the Account ID.

      • Example: If 3 product lines are entered, each line will require the corresponding Account ID

  • Status (Optional): 

    • Assign Status:

      • Open

      • Deployed

      • Opportunity

      • Competitor

    • Updates the Product Line Status

    • Note: If you are building a file to upload the Whitespace Metrics, this field should be null

  • Market Value (Optional): Applies to updating the Product Line “Market Value” in the Whitespace Map

  • Our Share (Optional): Applies to updating the Product Line “Our Share” in the Whitespace Map

  • Metric Value (Optional): Represents the value to be set if you are updating a Whitespace Metric (As Opposed to a Product Line Status)

  • Product/Metric Name (Required*): The Product Line Name or Metric Name

  • Business Unit (Required*): The Business Unit Name

  • Business Unit Group (Optional): 

    • The Parent Group of the Business Unit 

    • Note: This field is only needed if you are creating a new Business Unit in your Whitespace map and you want to ensure it has a proper Parent Group

  • Period Start Date (Optional): The Account Plan Period Start Date for the Account Plan you wish to create or update

    • NOTE: Format must be: YYYY-MM-DD

  • Period End Date (Optional): The end date for the Account Plan Period

    • NOTE: Format must be: YYYY-MM-DD

  • Currency (Optional):

    • Multicurrency must be enabled

    • If left null, will default to company currency 

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