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Field 'Name' cannot be sorted in a query call
Workaround
Encryption Limitations for ClosePlan Functionality
Shield Encryption may not encrypt data currently needed by ClosePlan. Below you will find the data that cannot be encrypted for ClosePlan to work correctly. Implementation should be always tested in a sandbox environment before going live in a production environment.
ClosePlan Shield Requirements
The following fields cannot be encrypted:
Account
Name
Contact
...
Lead
Name
Title
Email
Company
Case
Subject
Is Shield enabled?
If Shield is enabled, please schedule a call with People.ai Technical Success to review options: Support@people.ai
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