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Table of Contents

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This section shows examples of reports built with ClosePlan data.   


Report Data:

  • Reports with ClosePlan data are based on templatesTemplates.
  • Each organization has one or more unique templatesTemplates, therefore it is often necessary to create custom fields on the ClosePlan or Opportunity Objects to surface data to Reports.

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Note

Custom Report Types in organizations that use Role Hierarchy show all records below the current Role.

  • Standard Reports show all the Opportunities the Running User can see.
  • Custom Report Types will only show Opportunities owned by a User with the same Role or lower in the Hierarchy.
    • In this case if the missing Opportunities are owned by a User with a Role higher in the Hierarchy, the Running User will need to click on that Role in the Hierarchy selector.
    • If there is a User without provided Role, those records will be not shown in the report at all. 

Workaround: Create a "Global" role that sits above all other roles in the system, and then save your custom reports set with "Global" as the hierarchy level.



Report examples for which you can show data:

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3. Opportunity ClosePlan Adoption

Report creation: ClosePlan Opportunity ClosePlan Adoption Report

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Standard Report Type: Opportunities 

Report Creation: 


11. Report 2): Scorecard Category Analysis

Report Type: 



Accounts Reports:

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Historical trend reporting allows tracking of how field values have changed over time. 

When setting up historical trend reporting, keep in mind that retaining historical data increases storage requirements.

Salesforce historical tracking limitations:

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