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If a Sandbox is refreshed from a Production Organization, please correct the following configurationconfigurations must be corrected:

Fix Connected App Configuration

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  1. Connected Application:

    1. Open Authorization Provider

      1. Setup > Identity > Auth. Providers > Open ‘ClosePlan Metadata Auth Provider’ provider

    2. In a new window open Connected App

      1. Setup > Apps > App Manager > Edit find ‘ClosePlan Connected App’ and from the drop down arrow, select Edit

      2. Check that the Callback URL field in the Connected App has the same value as in Auth. Provider

      3. Replace with If the values are NOT equal, replace the value in the Connected App with the value from Auth. Provider if needed, > Save and Continue

  2. Authorization Provider:

    1. Open Connected App

      1. Setup > Apps > App Manager > Open find ‘ClosePlan Connected App’ and from the drop down arrow, select View

    2. In a new window open Authorization Auth. Provider

      1. Setup > Identity > Auth. Providers > click Edit next to ‘ClosePlan Metadata Auth Provider’ provider

      2. Check that the Consumer Key field and Consumer Secret field value is are the same as in the Connected App

      3. Replace If the values are NOT equal, replace the values in Auth Provider with values from the Connected App if needed and > Save

  3. Named Credentials:

    1. Open My Domain page

      1. Setup > Company Settings > My Domain

    2. Open In a new window open Named Credentials

      1. Setup > Security > Named Credentials > click Edit next to ‘ClosePlan Metadata Service’

      2. Disable Start Authentication Flow on Save

      3. Make sure Check that that URL field value is the same as value next to ‘Your domain name is:’ in My Domain page and Save.the value for ‘Current My Domain URL’ in the My Domain page

      4. If the values are NOT equal, replace the values in the 'Named Credentials' URL field with value from the My Domain page > Save

  4. Re-Authenticate Credentials

    1. If any correction was made, open Named Credentials.

      1. Setup > Security > Named Credentials > click Edit next to ‘ClosePlan Metadata Service’

      2. Make sure Start Authentication Flow on Save is checked

      3. Hit Save to start auth. process

        1. Note that it might : It may take a few minutes until all settings are propagated. You , after which you will be redirected to the login screen. If you are not directed to a log in screen, wait few minutes and repeat.

        2. Log in with the associated your Sandbox Username for the Sandbox Org
          (Please Note: Logging in with your Production Username will cause errors in the Application!)