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Table of Contents

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Working with Questions

The Scorecard consists of individual questions that may contain additional information. These are presented in Question Mode.

There are different types of questions that have a predefined score based on the selected answer.

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  1. Selected - The number of Contacts required as set by your Organization
  2. Suggested - The most engaged Contacts as indicated by the People.ai engagement score are suggested as possible matches
  3. Search - Users can search for a contact in the Current Account, or in All Accounts
  4. New Contact - Users can create a new Salesforce Contact and select as the answer

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