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Working with Questions
The Scorecard consists of individual questions that may contain additional information. These are presented in Question Mode.
There are different types of questions that have a predefined score based on the selected answer.
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- Selected - The number of Contacts required as set by your Organization
- Suggested - The most engaged Contacts as indicated by the People.ai engagement score are suggested as possible matches
- Search - Users can search for a contact in the Current Account, or in All Accounts
- New Contact - Users can create a new Salesforce Contact and select as the answer
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